FAQ

Frequently Asked Questions

Everything you need to know about our business model, quality standards, and logistics.

Are you a manufacturer or a trading company?
BUSINESS TYPE

We are a Trade-Integrated Enterprise. We operate through an established network of partner factories while providing comprehensive trade services. This allows us to offer factory-direct pricing with the professional oversight of a dedicated trade partner.

Do you support OEM/ODM services?
CUSTOMIZATION

Yes. We provide full OEM and ODM support, allowing you to customize branding, technical specifications, and design features to meet your specific project requirements.

Do you support third-party inspections?
QUALITY CONTROL

Absolutely. We welcome inspections from reputable third-party organizations such as SGS, BV, or Intertek to ensure quality compliance before shipment.

What certifications can you provide?
COMPLIANCE

Depending on the product line, we can provide international certifications including UL, FM, CE, ISO, and CCC to ensure eligibility for your local market.

What is your Minimum Order Quantity (MOQ)?
ORDER POLICY

MOQ varies depending on the specific product. However, we offer flexible communication and can often adjust requirements based on your project scale and long-term needs.

Do you provide logistics and shipping services?
LOGISTICS

Yes, we support multiple shipping methods including Sea, Air, and Rail freight. We also offer comprehensive logistics solutions such as DDP/DDU (Door-to-Door) services.